Contact us today and learn about better communication, better collaboration and better results for you and your team.
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US – 910 – 452 – 5152
EU – +353 – 86-250-4799
8 a.m. – 7 p.m. ET
8 a.m. – 5 p.m. GMT
Monday through Friday
Frequently Asked Questions
HAVE SOME QUESTIONS YOU WOULD LIKE ANSWERED?
No problem, take a look at our most frequently asked questions. If you don’t see the answer you are looking for, just get in contact with us. We are more than happy to answer and help.
WHAT ARE THE PAYMENTS AND PLANS AVAILABLE?
I HAVE A COMMUNICATION COACH WITH MY PLAN, WHAT DOES THIS MEAN?
The dedicated Communication Coach is typically a HR / L&D / OD / Coach credentialled individual – much more than “customer support”. They will provide data analysis on usage reports, database, mining and AI offerings. Also advising and coaching on communication challenges, they will enable you to get the most out of your investment. They become another member of the team! Unused meetings will not be carried over, so you must be available for your monthly slot.
ARE THERE ANY DISCOUNTS AVAILABLE?
Yes, a 10% discount is applied to all plans if the fee is paid up front.
DOES EVERYONE ON THE PLAN GET CERTIFIED?
When choosing a plan, certification is only given to the person/people who will coach the team. Through this, they will understand the system and dashboard thoroughly. From this new gained knowledge base, they then use and coach the Forté system and effective communication to their team.
TELL ME MORE ABOUT THE CERTIFICATION REFRESHERS?
We know that for certification to really make an impact, refreshing your learning is going to really increase your communication understanding. These are run biannually, live online via 4 x 30-minute webinars. Don’t worry if you can’t attend though, we will send you the recording and make sure you are refreshed and ready to go.
WHAT ARE THE QUARTERLY COMMUNICATION WORKSHOPS?
These are 3 hour live quarterly workshops that we hold to make sure you and your team are constantly learning. They include a recording link (in case you can’t make it) and include in demand communication topics, self-awareness, conflict management, motivation and career planning.
OUR CERTIFIED MEMBER HAS LEFT THE COMPANY?
This happens and don’t worry. We will re-certify a chosen person for free (based on your plan) and make sure that your organization is always up and running with Forté.
I HAVEN'T USED ALL THE UNITS IN MY PLAN?
Don’t worry, any unused units will carry over with each contract renewal.
WHAT IF I HAVE USED UP ALL OF MY MONTHLY OR ANNUAL UNITS ON MY PLAN?
Additional units per month or per annum are charged at the single price per unit (PPU) for that plan.
I JUST WANT TO BE CERTIFIED IN FORTÉ
If you don’t want a plan and to just be certified, we can accomodate. Just contact one of our team and we will let you know the next course date coming up.
HOW LONG DOES CERTIFICATION TAKE?
We understand that you lead a busy life, which is why we made our certification online. It is scheduled over a 3 day period and broken down into a 3 module process.